Delivery

Delivery Options

Dreamknot offers a number of shipping options depending on where you live. Delivery times vary depending on the item you have ordered. Most items we hold in stock, in this instance if the items are in stock then you will be informed by Dreamknot that it will be dispatched either that day or the next day, if the item needs to be made (i.e. all rings are made to order) it can take up to 3 weeks to make especially if it is gold as it will need hallmarking and then it will be dispatched. PLEASE NOTE ANY ORDERS PLACED ON DAY OF PURCHASE WILL BE TREATED AS NEXT DAY ORDERS.

Approximate delivery times are as follows, please note these times are from when the package leaves the office:-

UK recorded delivery (please note someone will have to sign for the package). This service normally takes 1-3 days to reach you, at Christmas time it can be longer. This service is not traceable once the item is in the Royal Mail postal system. Please note the order have to be place before 12pm on the day (Mon-Friday) to be processed that day. Cost £3.50.

UK Special Royal Mail Next Day Delivery (please note someone will have to sign for the package)  This package is trackable when in transit through the Royal Mail system and is insured. Cost £6.50. We will endevour to post the items for delivery the next day, if however the item is not in stock or we are unable to deliver the next day due to unforseen circumstances we will of course let you know asap.You will then be given the choice of a refund for the postage.

Signed for International sent through Royal Mail (please note someone will have to sign for the package). This covers all items sent outside the UK, delivery times vary once it has left the office and below is a rough guideline but variations do occur due to time of year and country. These packages are not traceable once in transit, they are insured but if a package does not arrive an investigation has to be launched before it can be traced.
Europe 4-5 days £5.50
US 6-8 days £6.00
Other worldwide 10-15 days £7.00

Urgent Packages

Federal express couriers anywhere in the world is available for any customers outside the UK. All packages sent by Fed Ex can be tracked and we will inform you of the tracking number so you can track the package yourself. Fed Ex can deliver to most places in the world in days, i.e. to the states you are looking at 2-3 days.
Europe 1-2 days £30.00
US 2-3 days £32.00
Other worldwide 3-4 days £40.00

We accept the following credit and debit cards: